Health & Safety Policy

Top Cleans is committed to:

• Complying with all applicable New Zealand health and safety legislation, including the Health and Safety at Work Act 2015.

• Identifying and managing workplace hazards through structured risk assessment.

• Providing appropriate training, supervision, and support.

• Supplying and maintaining suitable personal protective equipment (PPE).

• Investigating incidents and near misses to prevent recurrence.

• Consulting with staff and contractors to maintain a strong safety culture.

• Promoting a workplace where safety is everyone’s responsibility.

2.1 Legal Compliance

Top Cleans complies with all relevant health and safety laws, regulations, and industry codes of practice, including requirements relating to hazardous substances and safe handling of cleaning equipment and chemicals.

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We regularly review our systems to ensure continued compliance.

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2.2 Management Responsibilities

Top Cleans management will:

• Maintain safe systems of work and equipment.

• Conduct and document regular risk assessments.

• Provide ongoing health and safety training.

• Ensure safe chemical storage, handling, and disposal.

• Record and review all incidents, injuries, and near misses.

• Support injured workers through return-to-work processes.

• Enforce health and safety procedures consistently.

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2.3 Employee & Contractor Responsibilities

All employees and contractors must:

• Follow established safety procedures and training.

• Wear required PPE.

• Report hazards, incidents, or unsafe conditions immediately.

• Use equipment correctly and safely.

• Assist others in understanding safety procedures.

• Take reasonable care of their own safety and that of others.

• Participate in required training and safety discussions.

Top Cleans actively manages risks through a structured hazard identification process.

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3.1 Common Workplace Hazards

Key risks include:

• Handling cleaning chemicals

• Slips, trips, and falls

• Manual lifting and repetitive strain

• Working at heights

• Electrical equipment use

• Site-specific risks at client premises

Controls are implemented to eliminate or minimise these hazards wherever reasonably practicable.

3.2 Hazard Identification Process

We manage risks by:

• Conducting regular site inspections

• Encouraging staff participation in hazard reporting

• Reviewing incident records for emerging risks

• Maintaining an up-to-date hazard register

• Implementing corrective actions as required

3.3 Incident Reporting

All incidents, injuries, and near misses must be reported immediately. Investigations are conducted to determine causes and implement preventative measures.

Top Cleans encourages open communication about safety. We:

• Consult staff and contractors on safety matters

• Encourage reporting of concerns and improvement ideas

• Hold regular safety meetings and toolbox talks

• Provide confidential channels for reporting risks

Employees and contractors are trained to respond to emergencies, including:

• Fire evacuation procedures

• First aid response

• Chemical spill management

• Medical emergencies

• Earthquake procedures

Appropriate emergency equipment is maintained at worksites.

We provide ongoing training covering:

• Safe chemical and equipment use

• Emergency procedures

• Injury prevention and lifting techniques

• PPE requirements

Our policies and procedures are regularly reviewed and improved based on incident learnings and best practice.

Top Cleans monitors safety performance by:

• Conducting regular audits and inspections

• Monitoring compliance with PPE and procedures

• Reviewing incident trends

• Taking corrective action where needed

Top Cleans maintains a zero-tolerance approach to drugs and alcohol in the workplace. Testing may be conducted where appropriate. Breaches may result in disciplinary action.

Staff working alone must:

• Follow check-in procedures

• Use buddy systems for higher-risk tasks

• Carry a charged mobile phone for emergencies

This policy is reviewed annually to ensure it remains effective and compliant with current legislation.

For health and safety concerns, contact:
info@topcleans.co.nz